Privacy policy

Privacy Policy

Last updated: May 2026

At Koki Crochet, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Who We Are

Brown Bridge Agency LLC
6668 Mt Zion Blvd d50
Morrow, GA 30260
Email: hello@kokicrochet.com
Phone: +1 (660) 851-8396

2. Information We Collect

When you visit or make a purchase from our store, we may collect the following:

Personal identifiers — name, email address, billing address
Payment information — processed securely through our payment providers. We never store your full card details.
Order information — products purchased, order history, download activity
Device & usage data — IP address, browser type, pages visited, time spent on site (collected via cookies and analytics tools)

3. How We Use Your Information

Process and fulfill your orders
Send order confirmations and digital downloads
Respond to customer support inquiries
Improve our store and product offerings
Send marketing emails if you have opted in (you can unsubscribe at any time)
Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third-party service providers who help us operate our store, including Shopify (our e-commerce platform), payment processors, and analytics providers.

5. Cookies

Our store uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you, and to opt out of marketing communications at any time. To exercise any of these rights, contact us at hello@kokicrochet.com.